Wednesday, May 25, 2011

Live Where Your Audiences Live: International Student Recruitment Through Social Media

For as long as I've been in my current position, social media has become a second professional passion of my life, surpassed only by my love of international education.  In the last two and a half years, our EducationUSA network's use of social media is truly transforming and expanding our reach beyond the physical walls of our centers. Later this year we will be launching a useful new tool for prospective students that will be using social media extensively, as we spread the good news about the five steps to U.S. study.


Our chief guiding principle in marketing EducationUSA is to "Live Where Our Audiences Live." Not simply physically, through our network of 400+ centers in 170 countries, but in the virtual world on platforms that our key audiences are using. For purposes of this post, part one of a series on social media in international admissions, we're talking students. 


We all know how Facebook started on a U.S. college campus, and has grown like wildfire to the point now, where recent ComScore data (as reported by InsideFacebook.com) showed that 72% of all U.S. internet users were on Facebook, that works out to over half the U.S. population. While the U.S. is a fairly mature Facebook country with, at present, more baby boomers signing up than any other age demographic, the rest of the world is a different story. Facebook will reach, based on conservative projections, 700 million users worldwide in June. Here are a couple of staggering numbers for international admissions folks to chew on. This data comes direct from Facebook's advertising module.
  • 70% of all Facebook users reside outside the U.S.: 490,000,000
  • 60% of FB users outside the U.S. are in the college age demographic (16-25 yr. old): 294,000,000
If you haven't already considered using social media more actively in your international student recruitment, these numbers should give you some motivation. To see the incredible growth particularly in the college-age demo in some of the most populous Facebook countries, check out my earlier blog this year. Even more revealing is the level of penetration Facebook currently enjoys in some countries. Social Times, an excellent social media resource/RSS feed to follow, recently profiled the Top Ten Countries Where Facebook Rules that outlined internet usage stats v. Facebook usage where each of the top 10 had more than 86% of its internet users on Facebook. Those 10 countries are:
  1. Philippines
  2. Israel
  3. Turkey
  4. Chile
  5. Argentina
  6. Malaysia
  7. Indonesia
  8. Peru
  9. Colombia
  10. Venezuela
But Facebook is not a universally dominant social media platform. I encourage you to check out a recent presentation I gave at the Ohio NAFSA Drive-In Meeting in April, that highlights some of the other fascinating facts on other social media platforms that enjoy dominant market positions in certain countries. 

Here are just a few places where Facebook doesn't rule (yet):
  • ChinaRenren (Facebook knockoff), QQ (like MSN Messenger chat), and others including Youku (YouTube ripoff), and Sina Weibo (Twitter clone) 600 million internet users
  • RussiaVkontakte, Russian language, 111 million users globally
  • NetherlandsHyves, 11 million (2/3rd of Dutch population)
  • JapanMixi, but Twitter is about to surpass Mixi in terms of total users
  • Brazil Orkut, but Facebook and Twitter gaining fast


Happy hunting, everyone.  


For those who'd like to connect IRL and talk more about these topics, I'll be at our EducationUSA Pavilion in the NAFSA Expo Hall in Vancouver Tuesday-Friday next week (May 31-June 3), booth #537, so please stop by to say hello!


Part two, next week, from Vancouver, will focus on how to approach social media in international admissions-Get Connected, Stay Involved, Be Relevant.


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