How Marco Met Sharifa: The Value of Relationships Between EducationUSA Advisers and U.S. College Reps

The Ohio State University Sends Representative to Uzbekistan 


This was the headline last month, after Marco Chavez from Ohio State University's Undergraduate Admissions office visited Uzbekistan, and specifically, our EducationUSA Advising Center in Tashkent.  Sharifa, our senior adviser in Uzbekistan, helped set-up visits for Marco during his visit.  But this relationship began a year ago, when Sharifa had the opportunity to connect with Marco when she participated in a post-NAFSA campus visit to Ohio State.  


Let's explore what happened as these two had the opportunity to work together.


Sharifa shares her experiences on this connection between her advising work and her visit to Ohio State.

What are the value of campus visits for EducationUSA advisers?

Advisers are able to see the university with their own eyes to tell students about it, to see each school at university, get to know the faculty member and admission officers. Meeting with international students studying there can give us an idea as to whether our students from Uzbekistan can do well at this university. Also getting to know the culture of the university, diversity, prices, possibilities of programs, climate and others is very useful. All of these opportunities help the adviser see the whole picture and you never forget about it.  

After your visit to OSU, what kind of communication did you have with the people you met?

We were e-mailing each other and established a skype communications, which helped us to communicate faster. I could communicate not only from work, but from home as well, since the time differences are difficult to make the communication faster via Skype.

What were you able to set up for Marco during his visit to your country?

Participation at our college fair. I posted at the www.educationusa.state.gov site, then sent him the link, so that he could participate. I set up two school visits, one to Tashkent International School and one to Academic Lyceum No. 2.

Specifically related to Marco's visit, what were the benefits for you and your students?

For me it was that I learned more about this university and learned more about U.S. Higher Education. Students were able to learn about the programs ... and learned about the options available.

Do you have any advice for U.S. institutions who are looking for ways to explore relationships with EducationUSA Advisers?

I would say that EducationUSA advisers are experts on what is going on in the country and they know really well the local systems. They have huge network of schools, language centers, students, teachers and professors, and other contacts. This expertise gives the U.S. university representatives more options to explore in reaching a broader pool of candidates to recruit to their schools. I advise the U.S. universities to contact first the EducationUSA adviser to learn about the country and options. 

Marco's shares his responses.

What are the value to US institutions of campus visits by EducationUSA advisers?

Having advisers who speak to students day in and day out provides an opportunity to learn about the trends and issues facing certain regions. The advisors provide an insight into their areas about how to best outreach to their students and make the most of our resources in targeting their students. By having them on campus they are able to see first-hand what our university is like and can then speak to their students about life on our campus in a concrete way using real examples. However, the personal connections and friendships facilitated by the visits are what make the visits truly worthwhile. J Its very nice to be able to call them and let them know you will be visiting them and having that bond already there.

While Sharifa was at OSU, what did you arrange for her to see?

Sharifa visited Ohio for an entire week. During her time here she was able to tour 9 universities and discover some parts of Columbus. We held a cookout on one of the evenings and for one half day we held a seminar. During the seminar the advisors were given the opportunity to present their centers and countries to other universities who did not participate in the hosting. We hosted Sharifa on the Ohio State campus for an entire day. During her visit to campus she was able to meet representatives from Undergraduate Admissions, Graduate Admissions, Law, MBA, American Language Program (intensive English), and the Office of International Affairs. We also had her go on a campus tour led by a current student and meet with other current students.

After her visit to OSU, what kind of communication did you have with Sharifa?

After Sharifa’s visit we mailed the material that we hoped she would disseminate at her center and sent a thank you email and survey. It wasn’t until I was thinking about traveling to Uzbekistan that we communicated again.

Specifically related to your Uzbekistan visit, what will be the benefits for you and your future students?

My visit to Uzbekistan was valuable on many fronts. Seeing the country and the facilities that Sharifa has will allow me to plan more effective outreach efforts in Tashkent. I gained a better sense of the issues and concerns that students face, better than if I had just read about it. Students were able to learn more about Ohio State and education in the US in general. And I was able to explain to students the complexities and issues revolving around applying to US universities from the viewpoint of a university.

Do you have any advice for US institutions who are looking for ways to explore relationships with EducationUSA Advisers?

Its important to get to know advisors, even if the budget doesn’t allow for hosting or traveling, there are other options such as Skype, DVCs, email, and telephone. From my experience advisors want to help universities and students connect and find the right fit for each other. It’s also important to ask questions. Each region is different and even cities within the same country may have different mobility trends or issues. Its important to know what issues are affecting your prospective students. 

Marco's and Sharifa's experiences are by no means unique.  This year, close to 100 EducationUSA Advisers will visit the U.S. for various conferences and training opportunities.  Many of them will be actively hoping to include college and university visits as part of their travel.  Likewise, we encourage our U.S. colleagues who are traveling overseas to make EducationUSA a key stop, much like the 475+ representatives who just this calendar year alone (January 1 through March 11) who have interacted with our advisers abroad.

To express your interest in hosting advisers for possible visits to your campus or your state/region if your part of an existing international education consortium of accredited institutions, we invite you to contact our new Professional Development Manager, Robin Helms.